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Exclusive Villas in Sotogrande
Discover a handpicked collection of high-end villas, each offering privacy, elegance, and comfort in the heart of Sotogrande. From serene sea-view escapes to grand estates with full-service amenities, explore the perfect setting for your next unforgettable stay.
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How do I book a villa on LUX-villa.com?Simply select your desired villa, input your check-in and check-out dates, and follow the booking steps. Once payment is processed, you’ll receive a confirmation email.
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Can I check availability before booking?Yes, each villa listing shows real-time availability on its calendar. If you have special dates or requirements, feel free to contact us directly.
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Is there a minimum stay requirement?Most properties require a minimum stay of 6 nights (one week), depending on the season. This will be noted on the villa's page.
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What are the check-in and check-out times?Check-in is typically after 3:00 PM, and check-out is by 11:00 AM. Some villas may allow flexibility upon request and availability.
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How do I receive the keys?Key exchange details are emailed prior to arrival. Some villas offer self-check-in with smart locks or lockboxes.
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How can I reach customer support?You can reach us via: Email: support@lux-villa.com Phone: +34 711 036 228 Live Chat: Available on our website from 9 AM to 9 PM (CET, Spain, local time)
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Do you offer a loyalty or referral program?Yes! Returning guests enjoy exclusive discounts, and you can earn rewards for referring friends. Check our "Rewards" page for details.
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What is your cancellation policy?Our cancellation policy varies by villa. Please review the specific policy listed under each property. Generally, free cancellations are available up to 30 days before check-in.
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Is a security deposit required?Yes, most villas require a refundable security deposit, which is outlined in the booking summary and returned within 7–10 business days after check-out if no damage is reported.
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What payment methods do you accept?We accept major credit/debit cards (Visa, MasterCard, AmEx), bank transfers, and select digital wallets depending on your location.
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Are housekeeping services included?Most villas include mid-stay cleaning for bookings of a week or more. Daily housekeeping may be available at an extra cost.
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Is Wi-Fi included?Yes, all villas include free high-speed Wi-Fi.
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Can I request extra services like a chef or airport transfer?Absolutely! We offer a range of add-on services including private chefs, chauffeurs, grocery stocking, and spa services. These can be found here https://www.lux-villa.com/upgrade-your-stay and can be added during booking or requested via email.
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Are pets allowed?Some villas are pet-friendly. Please check individual listings or inquire before booking.
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Do you accommodate events or weddings?Yes, select villas allow private events. Event fees, restrictions, and local permits may apply. Contact us in advance for details.
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What if something goes wrong during my stay?We have a 24/7 guest support team ready to assist you. Contact numbers and support info are included in your check-in instructions.
Lux Villa exceeded all our expectations. From the breathtaking views to the impeccable service, our family getaway was unforgettable.
Alexa Weigert, DE
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